I (Liane) started WISEMAN + CROMWELL in 2015 as a part-time vintage seller, hustling unique vintage finds at local craft shows and antique markets. Although still relatively new to the scene, the business has grown to include a small showroom space at 548 Gladstone Ave in Ottawa, ON, staging, and design services. I am very grateful to be able to fuel my passion for vintage, thrifting, and interior design through WISEMAN + CROMWELL. My favourite styles right now are traditional, mid-century modern, and art deco. I especially love the role of connecting a person to the past through the visual presentations of furniture and housewares. The name of the shop comes from the two streets where all of this got started.
Q. Where do you ship?
A. For all items except furniture and extra heavy or large items we ship to Canada and the USA. Furniture is available for local delivery if you live within 50 km of the store (548 Gladstone Ave) for a charge of $80/load. All items can also be picked up from our store, free of charge.
Q. How long will it take to ship my item?
A. We pack and ship all items on Fridays. In most cases if you purchase something on Saturday, it will not be shipped until the Friday following. Once shipped you will receive an e-mail with tracking number. Expedited parcels take approximately 7 business days once shipped.
Q. What is your return policy?
A. Due to the unique nature of all of our products, we do not accept returns or exchanges. All sales are final. We do our best to indicate when there are any flaws with our items. Most items are 30-100 years old, so you should expect items to be in "vintage condition". We'd be happy to answer any questions regarding item condition through our e-mail email@example.com.
Q. Do you restore/re-upholster furniture?
A. We currently do not have the capacity to take on restoration projects or upholstery projects for your furniture but we will be happy to do any custom work on furniture purchased in the store.
Q. Do you buy?
A. Yes! If you are looking to sell furniture or small pieces please email firstname.lastname@example.org. We will pick up and pay cash for items that represent the look and style of WISEMAN + CROMWELL.
Q. Do you sell by commission?
A. If you would like to list your pieces on our online shop please email email@example.com for more details. We are currently not taking any items for sale by commission in our store.
Q. When will you have more regular store hours?
A. We're still working on this. We want to be able to provide the best selection of items and the best service when you visit us. We will be looking to have more regular store hours in the Spring of 2018.
Q. Do you have more stock that is not posted online?
A. Yes. We have a lot of stock and sometimes its hard to keep track of it. If you are looking for something in particular please e-mail us at firstname.lastname@example.org.
Q. Do you do local delivery?
A. Yes. We deliver within 50km of our store (postal code K1R 5P3) for $80/load. For further distances, please enquire.
Q. What do your design services entail?
A. Currently, we only work with commercial partners. We help source items and collaborate on staging and design. For commercial enquiries please e-mail email@example.com. Follow our instagram account for design ideas and inspiration.